Privacy Policy
Last updated: 1 September 2025
1. Controller & Contact
Askila AI GmbH, Oppelgasse 17, 1120 Vienna, Austria. Contact: info@askila.ai.
2. What we collect
- Account data (email, password hash, optional profile)
- Chat interactions (messages, timestamps)
- Technical data (IP address, device/browser, cookies)
- Contact form submissions
3. Why we collect it (legal bases)
- Provide and improve the Service (Art. 6(1)(b) & (f) GDPR)
- Account management and security (Art. 6(1)(b) & (f))
- Legal compliance (Art. 6(1)(c))
- Consent-based features (Art. 6(1)(a))
4. Cookies & consent
We use cookies for essential functionality, analytics, and performance. Consent is managed via our cookie banner (e.g., Cookiebot). Use the cookie banner preferences to change your choices at any time.
5. Data retention
We retain data only as long as necessary for the purposes described above or as required by law. You may request deletion of your account and associated data; please contact us at info@askila.ai.
6. Sharing & processors
We may share data with trusted processors (for example, cloud hosting providers, analytics providers, email delivery services, and authentication/datastore providers such as Supabase). We use Data Processing Agreements and appropriate safeguards with our processors.
7. Ads & tracking disclosure
We use Google Ads & Google Analytics to display personalized advertising and analyze site usage. These services use cookies and similar technologies. You may opt out by visiting Google’s Ads Settings at adssettings.google.com or Google Analytics Opt-out Browser Add-on.
8. International transfers
Where data is transferred outside the EEA, we implement appropriate safeguards (for example, Standard Contractual Clauses) when required to protect your data.
9. Your rights (GDPR & CCPA)
GDPR Rights (EU/EEA):
- Access, rectification, erasure, restriction, portability, objection
- Withdraw consent at any time (where applicable)
- Lodge a complaint with your supervisory authority
CCPA Rights (California, US):
- Right to know what personal information we collect and how we use it
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
To exercise these rights, contact us at info@askila.ai. We will verify identity as required before fulfilling requests.
10. Security
We implement technical and organizational measures to protect personal data, including encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet or storage is completely secure.
11. Minors
The Service is intended for users aged 18 years and older. We do not knowingly collect personal data from minors.
12. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.
13. Contact
For privacy-related questions, concerns, or data requests, please contact:
Askila AI GmbH
Oppelgasse 17, 1120 Vienna, Austria
VAT ID: ATU 17593943
FN: 89633 w
Email: info@askila.ai
Last updated: 1 September 2025